TERMS
For engagements $5,000+GST and under, we will invoice on completion of the engagement.
For engagement greater than $5,000+GST, we require 50% deposit upfront, and 50% on completion of the engagement.
Some engagements may also require milestone payments, where applicable.
We require payment 14-days from the invoiced date on all engagements.
Cancellation made by the client within 14-days of the scheduled delivery date will occur a 50% cancellation fee. Cancellations made by the client outside of 14-days will occur no fee.
If the agreed date of an in-person or online workshop is changed by the client within 7-days of the scheduled delivery date, there will be a 10% postponement fee incurred on the final invoice.
Where a scheduled in-person workshop delivery is no longer an option due to social distancing restrictions, you have the option of:
We reserve the right to cancel or reschedule programs up to two days prior to the program date due to low enrolments or circumstances beyond our control – the program will be rescheduled at a later date, should you not be able to attend a full refund will be provided.
You can request a refund within 48-hour of the comments of an event or workshop.
You are entitled to a full refund within 7-days of purchase, regardless of reason for all online self-paced courses.
If you want to reach out directly, feel free to get in touch using the contact information below.