Skillgym

Designing User Journeys SkillGym

In a day and age where customers expect fast, convenient and flexible service, getting your user journeys right has never been more important. In this free online workshop we'll explore the value of user journey design, and introduce you to practical tools.

Facilitated by
Matt Norman
Online Videos
Multiple Resources
Active Community
One-on-One Mentorship
$ 0.00 AUD
Free
This workshop is sold out!
This is a past Skillgym we have run.
Date: 
October 12, 2021
Time: 
12:00 pm
Time: 
12:00 pm
Videos: 
Downloadable Files: 
Duration: 
1hr 30
Online Program
Get in contact
$ 0.00 AUD
This workshop is sold out!
This is a past Skillgym we have run.
Date: 
October 12, 2021
Time: 
12:00 pm
Time: 
12:00 pm
Videos: 
Downloadable Files: 
Duration: 
1hr 30
Online Program
Date: 
October 12, 2021
Time: 
12:00 pm
Time: 
12:00 pm
Videos: 
Downloadable Files: 
Duration: 
1hr 30
Online Program
$ 0.00 AUD
Get in contact
$ 0.00 AUD
Interesting in running this for your team? Get in touch by leaving your4 details below.
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What's covered in this Skillgym?

Booking a vaccination appointment. Buying your groceries. The onboarding process at a new job. Taking public transport on your way out for dinner at a restaurant. We may not always realise it, but so much of our lives are made up of distinct 'user journeys' that somebody has designed - and many of which could be designed better!

In a day and age where customers expect fast, convenient and flexible service, getting your user journeys right has never been more important. In this free 90-minute SkillGym session, we'll explore the value of user journey design, and introduce you to practical tools you can use to better understand what your users want from an experience and how you can design a journey that's seamless, effective, and even enjoyable.

This session is for service designers, product managers, marketers, founders, UX or CX specialists and more.

It's a great introduction to journey mapping in design, and the perfect next step for anyone who wants to take their journey design skills to the next level. It's called 'Designing User Journeys' and it's on Tues 12th Oct.

There are currently no reviews for this program. Check out some of our  case studies to learn more about more about the work that we have done.

Booking a vaccination appointment. Buying your groceries. The onboarding process at a new job. Taking public transport on your way out for dinner at a restaurant. We may not always realise it, but so much of our lives are made up of distinct 'user journeys' that somebody has designed - and many of which could be designed better!

In a day and age where customers expect fast, convenient and flexible service, getting your user journeys right has never been more important. In this free 90-minute SkillGym session, we'll explore the value of user journey design, and introduce you to practical tools you can use to better understand what your users want from an experience and how you can design a journey that's seamless, effective, and even enjoyable.

This session is for service designers, product managers, marketers, founders, UX or CX specialists and more.

It's a great introduction to journey mapping in design, and the perfect next step for anyone who wants to take their journey design skills to the next level. It's called 'Designing User Journeys' and it's on Tues 12th Oct.

What you will learn

We've worked with 9,000 happy innovators.

View our case studies

SōMA helped our team unlock new ways of working.

"The content was awesome and I really felt inspired to take the first step - also Matt was a great facilitator and kept everyone motivated throughout the course - LOVED IT!"-

Felipe
University Program Lead
VIEW OUR CASE STUDies
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Say G'Day

If you have any questions, please fill the form below and we will reply within 1 -business day.

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